Integrate Paperless Direct Debits With Online Joining

New members typically have a choice of gyms and leisure centres locally, as well as a growing range of digital fitness options to tempt them away from traditional facilities. As well as carefully considering your membership offerings, it is essential to make signing up quick and easy, no matter when or where it happens.

Payments should be a central part of your joining process. Regardless of whether members are joining online or onsite, DFC makes setting up membership payments efficient and secure.

Our joining technology is flexible and customisable to your needs. We facilitate paperless Direct Debits set up during the signup process both online and in club.

  • Make membership payment set up simple – Our online joining technology is the seamless way to set up paperless Direct Debit payments. With flexible integration options into your existing joining processes, you can securely capture and verify payment details. Alternatively, our online joining portal allows you to start signing up members online fast with customisation and branding options.
  • Avoid payment data errors – Payment data errors can be time- consuming and costly. Risk is especially high where paper Direct Debit Mandates are used, requiring manual data entry. Our digital joining technology incorporates automatic bank account verification, helping reduce first payment failures and delays.
  • View member signups in real-time – The ability to see successful signups within your member or customer relationship management system is vital to measuring sales performance, as well as to effectively serving members. Our joining technology can be integrated into your software, giving you the information you need.
  • Attract more members – With competition high, running promotional offers for new joiners can be essential. Our voucher code-based promotion functionality allows you to create compelling and attractive offers that are automatically applied. You can also choose to give members optional extras to enhance their membership on a one-off or ongoing basis (for example, health suite access, parking permits, or branded merchandise).

We have used DFC for our direct debit collections for many years and have been very satisfied with the service we have received.

Gary Lockwood & Sarah Chivers

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