Avoid Payments Administration Work
Successfully managing membership payment processes can be a burden on health & fitness operators. One that takes time and focus away from effectively managing your business and improving member experience.
With decades of experience in managing membership Direct Debit payments on behalf of our clients from across the industry, DFC takes away the hassle.
With scale, technology, and an expert team, our optimised member payment processes enhance your business performance and member experience. We want to empower you and your team to focus on your goals and passions while we take care of your Direct Debits.
- Collect more revenue with less effort – Our proven approach to Direct Debit collections maximises revenue collection and keeps more members coming back. From weekly collections to optimised and automated follow ups for failed payments, when you entrust management of your membership payments to us, you are free to concentrate on other areas of your business.
- Empower members to manage payments 24/7 – Members expect the ability to manage payments online. Our secure payment management portal can be accessed 24/7. As well as updating bank details and reinstating Direct Debits, members can use the portal to catch up on failed or missed payments with ease and avoiding the need to discuss these with your team.
- Improve payments experience for members & your team – Handling membership payment queries puts pressure on your team and creates friction for members. As well as our online payments management portal, our member services team is on hand to resolve payment queries via email or telephone. This experienced team has the technology and training to ensure enquires are quickly and successfully resolved.
- Retain more members for longer – From flexible non-contracted options to customised contracts, we understand that one size does not fit all. We can help you build the right set of membership options for your organisation to attract more members for longer.